If you are experiencing connectivity issues with your wireless system, please refer to our online video tutorials located at the bottom of each product page, or contact our tech team for assistance.

In most cases our wireless systems will work flawlessly with active pickups.

However, in some uncommon cases when you experience noise or interference with active systems (or piezo pickups), the solution lies in distancing the transmitter from the guitar's circuitry.

For this purpose we came up with the "Air-Pocket", it's transmitter-holster you can attach to your strap and keep safe and distant behind your back.

With the Air-Pocket transmitter holster you can connect the transmitter to your guitar with an extension cable (included with the holster).

For more details and ordering please visit the Air-Pocket's product page: https://www.cablefreeguitar.com/products/air-pocket

Plug the CFG transmitter into your guitar's output jack, then connect the receiver to the input of your 1st pedal in the chain. From there, your pedalboard setup remains the same as with a standard cable—just connect it to your amp as usual with a cord. Enjoy the freedom of movement! 🎸

The Zero-Gravity straps are adjustable in length and it is recommended to measure the distance along the shoulder from one strap button to the other, then use our handy sizing chart to choose your strap accordingly: Small 42-48 inches and long 50 to 63 inches.

When you add any 2 or more items to your cart, simply enter code BUY2GET5 at checkout for a 5% discount on your entire order. It’s our way of saying thank you for being part of the CFG family. Happy shopping and keep rocking!

Yes, we offer a 2-year warranty on our products for defects in materials and workmanship. Please contact our customer service team for assistance with warranty claims.

Orders over $150 (US) enjoy free worldwide shipping. Estimated US delivery (except Hawaii): 2-4 business days, Hawaii: 10-20 business days, Canada: 14-21 business days, global: 14-28 business days. US shipping: $5.99 (US) flat rate, Canada: $12.99, international: $15.99.

You can return a product for a refund or exchange within 30 days of receipt.
Please refer to our Returns policy page on our website for more details.